MSP Disaster Recovery Plan

With the several cyberattacks that companies could be going through on a regular basis, data loss – regardless of your industry – is a big problem for MSPs and customers. The solution though is simple: have a backup and disaster recovery solution in place.

Through that plan, MSPs are able to guard against data loss following anything at all. However these plans aren’t as easy as they look when you first look at them.

What Are These Recovery Solutions?

What these solutions are all about is that they provide assistance to MSPs themselves and their customers to maintain business continuity after any kind of incident. Incidents can be natural disasters, hacks, ransomware, fires, water damage, and more.

The solution you have in place will ensure that the data is backed up and kept safe through secure locations – both physical and online – and can only be accessed through authorized users.

It allows the MSP to minimize the damage that those incidents create for companies and for MSPs as well. This is on top of the MSP being able to quickly recover data following any incident and avoid long-lasting business interruptions.

These plans involve a wide range of tools and methods to ensure that data from MSPs and customers is backed up, can be recovered, and is secure. This is on top of instilling confidence in MSPs that no matter what happens, the MSP can assure customers that the data will remain safe and accessible 24/7.

How To Bolster Your MSP Disaster Recovery Plan

We talked before about the detailed set up of these plans before Guide to backup management for MSPs however there are several ways for you to improve an existing service. To bolster it, consider the following:

Leveraging multiple backup options. Our guide suggests having many options for backing up practices and it’s there for a reason. Integrating several parts to can ensure that you seamlessly recover lost data no matter the circumstances. Have onsite, offsite, and cloud backups in place and you have an ironclad plan.
Consider hybrid backups. Hybrid backups are a combination of onsite and offsite options and automates the entire backup process. This can be a step up to you onsite and offsite solutions.
Using Remote Monitoring and Management tools. Also called RMM, these let you monitor and access data backups at any time. These tools can also let you identify and address backup issues you see in early stages.
Combine RMM with AlertOps. Integrating both of these things can escalate backup issues, set up triggers to alert end-users about several incidents. It’s a second layer to use to guard against backup issues and improve incident management and response capabilities.
Using the 3-2-1 approach. Make 3 copies of data, use 2 types of storage media and keep them at different locations and have 1 offsite backup location that’s easily accessible. This approach has helped many MSPs and it’ll do the same for you.
Making disaster recovery a priority. Because we don’t know when disaster will strike, it’s important to stay prudent. After all, these disasters can derail any IT infrastructure no matter how big it is. Making a big deal about this ensures you look at clients and MSP needs and figure out what needs to be backed up and stored and look into effective tools to support the whole process.

About MSP Corp

MSP Corp understands you’ve worked hard to build your business and you want to protect it. With a mission to be a world-class business partner for MSP owners across Canada, we actively seek to acquire and partner with owners looking to secure the value of the business they have built and provide a seamless exit process that ensures business continuity and employee and client stability.