Pros and Cons of Break-Fix IT Contracts

Young asian businessman explaining a document to his manager sitting at cafe table. Business professionals discussing over some paperwork at coffee shop.

Contracts are a necessary part of MSP businesses as they clearly outline what responsibilities are being offered to clients and what clients need to provide for MSPs. Some MSPs will create their own tailored contracts, however others will go down the route of making Break-Fix contracts. Also called T&M contracts, these seem like counter-intuitive contracts, … Read more